Legal

Privacy Policy

Last updated 22 September 2026

Invoice By RMTN ("we", "us") provides invoicing software for Australian small businesses. This policy explains what personal information we collect, why, who we share it with, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Whose information this covers

Our customers are the business owners who create an account. Your customers are the people and businesses you invoice. When you put your customers' details into Invoice By RMTN, you are the one who decides why and how that information is used. We only handle it to run the service for you.

2. What we collect

Account details: your email address and a password (stored only as a secure hash), or your Google sign-in identity if you use Google.
Business details: business name, ABN/ACN, address, phone, email, logo and bank details you choose to show on invoices.
Records you create: customers (name, ABN, contact person, email, phone, WhatsApp number, address, notes), products and services, quotes, invoices, payments and reports.
Connected email: if you connect Gmail or Outlook, we store the access needed to send invoices from your account. We ask only for permission to send email, never to read your inbox. We keep a log of the emails sent through the service.
Technical information: basic logs (such as IP address, browser and time of requests) used to keep the service secure and working, and cookies needed to keep you signed in.

We do not knowingly collect information from children under 18, and the service is not intended for them.

3. Why we use it

To provide the service: creating and sending invoices and quotes, recording payments, producing reports and sharing them with your accountant when you ask.
To secure accounts, prevent misuse and fix problems.
To contact you about your account, including sign-in codes, password resets and important service notices.
To meet legal obligations.

We do not sell personal information. We do not use it for advertising, and we do not use advertising cookies.

4. Who we share it with

We use trusted service providers to run Invoice By RMTN. They may only use information to provide their service to us:

Supabase (database and sign-in). Our database is hosted in Sydney, Australia.
Vercel (application hosting). Their servers may be located outside Australia.
Google and Microsoft, only if you choose to sign in with Google or connect Gmail or Outlook to send email.
Payment providers, once online billing opens, to process subscription payments. We will not see your full card details.

Invoice links, accountant report links and WhatsApp messages are shared only when you choose to send them. WhatsApp messages are opened in your own WhatsApp; we do not send them for you. Anyone with a link you share can see what it shows until it expires or is turned off.

Some providers store or process information outside Australia. Where that happens we take reasonable steps to make sure your information is handled in line with the Australian Privacy Principles.

5. Google user data (Google sign-in and Gmail)

This section applies if you sign in with Google or connect your Gmail account to Invoice By RMTN.

What we receive: for Google sign-in, your name, email address and profile picture. If you connect Gmail, we also receive permission to send email on your behalf (the "gmail.send" permission). That permission cannot read, list, search or delete anything in your mailbox, and we never ask for it.
How we use it: only to sign you in and, when you press send, to deliver the invoices, quotes, reminders and reports you choose to send from your own Gmail address. We use it for nothing else.
What we do not do: we do not read your emails, sell your Google data, use it for advertising, use it to build or train AI or machine-learning models, or let people read it, except where you ask us for support and agree, where it is needed to investigate abuse or a security problem, or where the law requires it.
Storage: the access we are given for Gmail is stored encrypted and is used only by our servers to send the emails you request. A log of what was sent (recipient, subject and time) is kept in your account.
Your control: you can disconnect Gmail at any time in Settings, which removes the stored access. You can also revoke access from your Google Account under Security > Third-party access. Deleting your account removes what we hold.

Invoice By RMTN's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Security and storage

Data is encrypted in transit, each business can only reach its own records, and connected email credentials are stored encrypted. No system is perfectly secure, so please use a strong, unique password and keep it private.

7. How long we keep it

We keep your information while your account is open. You can ask us to delete your account and we will do so, except where we must keep something to meet a legal obligation (for example financial records) or to resolve a dispute. Businesses in Australia are generally required to keep tax records for five years, so please export what you need before closing an account.

8. Your rights

You can ask to see the personal information we hold about you, and to correct it. You can also ask us to delete it. Most of it you can view and edit yourself in the app. If you are one of a business's customers and want to see or correct your details, please contact that business first.

9. Cookies

We use cookies to keep you signed in and to protect your account. We do not use advertising or tracking cookies. You can block cookies in your browser, but you will not be able to sign in.

10. Complaints

If you have a privacy concern, contact us first and we will respond promptly. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes

We may update this policy from time to time. The date at the top shows when it last changed. For significant changes we will tell you in the app or by email.

12. Contact us

Email welcome@invoicetest.online with any privacy question or request.